Prasanna

This grammar section explains English Grammar in a clear and simple way. There are example sentences to show how the language is used. Students can also read NCERT Solutions for Class 11 English to get good marks in CBSE Board Exams.

Letter for Job Application Class 11 Format, Examples, Samples, Topics

Question 1.
Yesterday while reading the local newspaper, you saw an advertisement about a temporary job as a tourist. guide in your town or city. As you need a job for three months, this summer, you decided to apply for the post. Write a letter to the advertiser, stating why you are suitable for the post. You are Kiran/ Karan Rao, 3/56 Andheri East, Mumbai.

Question 2.
A pharmaceutical company requires sales officers at various locations in north India. The candidate should be a science graduate below twenty-eight years of age. Three to four years of experience is desirable but not essential. The job requires selling the company’s products to hospitals, private practitioners, and institutions. Apply for the above job stating your qualifications and experience. Write to the Sales Manager, North, ICI India Ltd., Ansari Road, Delhi-110002. Make up your name and address.
Answer:

785 K Block
Karwal Nagar
Delhi 1100XX

4 April 20XX

The Sales Manager (North)
ICI India Ltd.
Ansari Road
New Delhi 1100XX

Dear Sir

Subject: Application for the post of a sales officer

This is in response to your advertisement dated Feb. 8, 20XX in The Times of India’, inviting applications for the post of sales officers in a pharmaceutical company. I wish to apply for the same. I am a twenty-five years old graduate. I did B.Sc. (Hons.) Chemistry from Hansraj College, Delhi. Thereafter I was employed by a local pharmaceutical company in 2000 as a medical representative. Working for this company, I acquired experience in field marketing. I have successfully sold their 2000 medicines to hospitals and private practitioners.

I would like to work for your firm as it is a prestigious company. I am willing to travel out of the station, if necessary.

Hope my particulars meet your requirements.

With best wishes

Yours faithfully
Akash Sharma

Question 3.
You are Shrey/Shreya. Write an application in response to the following advertisement in a national daily. You consider yourself suitable and eligible for this post.
Applications are invited for the post of a Nursery Teacher / PRT in Y.K. International School, Ghaziabad, U.P. The candidate must have a minimum of 3 years experience of teaching at the primary and pre-primary level. The candidate must have a pleasant and energetic personality. An attractive salary is offered. Interested candidates should apply to the Principal with a detailed resume.
Answer:

A-59, A.P. Block
Kavi Nagar
Ghaziabad 2011XX
Uttar Pradesh

20 April 20XX

The Principal
Y.K. International School
Ghaziabad 2011XX
Uttar Pradesh

Dear Sir

Subject: Application for the Post of a Nursery Teacher

This is in response to your advertisement in The Times of India of 20 April 20XX. I am a qualified Nursery Teacher and wish to apply for the job.

I am 25 years old and a graduate from Raghunath College, Meerut University, Meerut. I completed the course for Nursery Teaching from the College of Education, Meerut. I have a diploma in Art and Craft. I can teach songs and dance to small children.

I am currently teaching in Sunrise Primary school, Ghaziabad. I wish to join your school for better career prospects.

I am enclosing my detailed biodata. I hope you will find my qualifications satisfactory. Hoping for an early response.

With regards

Yours faithfully
Shreya
Encl. : Biodata

Question 4.
Standard Chartered Bank requires Officer Trainees to serve in its branches. The candidates should be the first-class graduates in any stream and should have participated in extracurricular activities. One year of work experience is desirable. Apply for this job stating your qualifications and experience. Write to The Head, Human Resources, Box. No. L-198-D, The Times of India, Mumbai.
Answer:

1553, Malkaganj
New Delhi

3 December 20XX

The Head
Human Resources
Box No. L-198-D

The Times of India
Mumbai
(Expand the hints to make full sentences.)

Dear Sir

Subject: Application for the post of Officer Trainee

With reference to your advertisement in the newspaper of date-My application for the same.
I am a fresh graduate-BA (English Hons) from St Stephen’s College, Delhi-passed in 1st division in 20XX. I participated in drama and sports-staged English and Hindi plays for college as well as professional theatre companies-held drama workshops-Good sportsman-fast bowler I am keen to work for your bank as it offers excellent career prospects.

Hope you find my qualifications satisfactory.

With best wishes
Yours faithfully
Manish Chawla

Question 5.
You came across the following advertisement in a newspaper:

You are interested in working in the UAE. Write an application with biodata for the job. You are Hussain/Hashmi living in 15, Nizam Shahi Colony, Hyderabad.
Answer:

8910, A Block
Bharat Nagar
New Delhi 1100XX
India

9 August 20XX

The Advertiser
P.O. Box 1825
Dubai, UAE

Dear Sir

Subject: Application for the post of Materials Manager

This is with reference to your advertisement in the Hindustan Times of 3 August 20XX. I wish to apply for the same.

I am currently working as a Materials Manager with a reputable company. I have over twenty years of experience in the field. I have a diploma in Materials Management from Jawaharlal Nehru Polytechnic, Hyderabad.

I am enclosing my Biodata, a recent photograph, and testimonials. I hope my particulars meet your approval. I am keen to improve my career profile by working outside India and therefore would like to work for your prestigious company.

Yours faithfully
Hussain Ali Khan
Encl: Biodata
Photograph
Testimonials

Question 6.
You are looking for the job of a Marketing Executive. You have come across the following advertisement:

Write an application for the above-mentioned job. You are Nupur/Nikhil of 303, Phase 6, Mohali.
Answer:

303, Phase VI
Mohali XXXXXX

25 March 20XX

The Managing Director
Shubham Garments
Industrial Plot No. 416-419
Industrial Area III
Ludhiana XXXXXX

Dear Sir

Subject: Application for the post of Marketing Executive

I came across your advertisement in the Ludhiana Times of 1st March 20XX, seeking marketing executives for your firm. I wish to apply for the same.

I am a twenty-six years old Commerce graduate (B.Com Hons) from Punjab University. I have worked as a junior marketing executive with Vardhman Wool Products for about two years. I would like to mention that I possess good communication skills with fluency in English, Hindi, and Punjabi. I would like to work with your firm as it offers better career prospects.

Yours faithfully
Nupur Sharma

This grammar section explains English Grammar in a clear and simple way. There are example sentences to show how the language is used. Students can also read NCERT Solutions for Class 11 English to get good marks in CBSE Board Exams.

Letter of Complaint Class 11 Format, Topics, Samples

Question 1.
You read in a newspaper the news ‘An Old Couple Murdered in South Delhi’. You decide to write a letter to the Commissioner of Police, complaining against the rising rate of crime against the old people. Write the letter giving suggestions for the security of the elderly. You are Aanchal of B-6/12, Phase I, Ashok Vihar.
Answer:

B6/12 Phase I
Ashok Vihar
Delhi 110052

3 March 20XX

The Commissioner of Police
Delhi Police
Police Headquarters
ITO
New Delhi 110002

Dear Sir

Sub: Crime Against the Aged

Through the letter, I want to raise the issue of the rising crime and violence against the aged. Every other day, we hear of the murder or robbing of the elderly. There have been even some cases of the old women living alone being raped.

I feel police can do a lot to make the aged feel secure in their homes. Beat constables should be instructed to visit the old and the aged single people from time to time. There can be a special phone number at every police station for the use of the aged. The police officers and constables . should be given special training to be sensitive to the needs of the aged.

I hope the police department will take some effective measures soon to prevent crime against the aged.

Thanking you

Yours faithfully Aanchal

Question 2.
Write a letter to the Chief Post Master, General Post Officer, Lucknow complaining of late delivery of letters causing a lot of inconvenience to you. You are Meena/Mohit of 21, Babuganj, Lucknow.
Answer:

21, Babuganj
Lucknow 2260XX

12 January 20XX

The Chief Post Master
General Post Office
Lucknow 2260XX

Dear Sir

Subject: Late delivery of letters

I am writing to you in great anguish on a subject which should be treated on top priority by you and your department.

I am suffering a lot of inconvenience due to the late delivery of letters for no fault of mine. Letters reach me as late as a month from the date of receipt at Lucknow post office. I lost a job opportunity as the interview call was received a week after it was held.

I have earlier complained to the Post Master, Babuganj, but to no avail. I now request you to look into the matter and remedy the situation.

Yours faithfully
Meena

Question 3.
You are Ansh / Anshu of 15, Alipur Road, Delhi. Write a letter to the Municipal Commissioner
about the insanitary conditions of your locality. [NCT 2009]
Answer:

15, Alipur Road
Delhi 1100XX

3 November 20XX

The Municipal Commissioner
Civil Lines
Delhi 1100XX

Dear Sir

Subject: Insanitary Conditions in the Locality

Value Points:

•  choked overflowing drains
• garbage on roads
• choked sewers
• foul smell

(Develop these points into complete sentences.)
I request for an early action.

Thanking you

Yours faithfully
Anshu

Question 4.
You are Rahul/Rani of 246, Andrews Park, New Delhi. Your telephone is out of order for the last
fortnight. You have made many complaints to the local office but in vain. Write a letter of complaint to the General Manager, Mahanagar Telephone Nigam Ltd. [KVS 2007]
Answer:

246, Andrews Park
New Delhi

12 July 20XX

The General Manager
Mahanagar Telephone Nigam Ltd.
Connaught Place
Delhi 1100XX

Dear Sir

Subject: Non-functioning of Telephone No. 2701XXXX

It is out of desperation that I am forced to write to you.

My telephone no. 2701XXXX has been out of order for the last fortnight. The first monsoon showers and the subsequent flooding has caused my phone to stop functioning. Since then, I have made several complaints to the Assistant Engineer, Area Manager and the Zonal Manager but the fault has not been rectified.

I request you to kindly look into the matter and give the necessary instructions so that my telephone is restored. I also request you to waive the charges for the fortnight in which my phone was not functional.

Hoping for a positive response.

Yours faithfully
Rani

Question 5.
You have taken broadband facility from the MTNL, but the service is far from satisfactory. The connection is weak and often not available.

Write a letter to the Manager asking him to remedy the fault. Make up the necessary details signing as Vidya Bhushan/Vidya Rani.
Answer:

1259, S.P. Block
Sector 5
Rohini
New Delhi

13 December 20XX

The Manager
MTNL
47/2, Rohini
Delhi 1100XX

Dear Sir

Subject: Faulty broadband connection on phone No. 2702XXXX

I took a broadband connection on my MTNL telephone no 2702XXXX in October 20XX. I regret to say that the service provided by you is far from satisfactory.

The modem given to me is unable to hold the connection for more than fifteen minutes. This causes service impairment in my work. Besides, often the connection gets weak and I lose the net in the middle of my work. Worst, sometimes I am not able to get the internet connectivity at all.
I request you to kindly look into the matter and make the broadband usable.

Hoping for an early action,

Yours faithfully

Vidya Bhushan

Question 6.
You are greatly disturbed by loudspeakers blaring at high volume particularly during festival times. Private functions, exhibitions and fairs, and religious occasions make use of loudspeakers without caring for the peace of local residents. Write a letter to the Superintendent of Police of your area requesting him to strictly enforce the law which prohibits the use of loudspeakers beyond 11 p.m. You are Rishiraj Narain, living at R-25, Sector 14, R.K.Puram, New Delhi.
Answer:

(Complete the outlines given in the second para to make full sentences.)
R-25, Sector 14
R.K. Puram
New Delhi

2 June 20XX

The Superintendent of Police
R.K. Puram Police Station
New Delhi

Dear Sir

Subject: Complaint about blaring of loudspeakers

I wish to draw your attention to the gross violation of the peace of local residents by the blaring of loudspeakers.

(Develop these points)
Festival season is coming-fairs, exhibitions, religious gatherings, marriages-all use loudspeakers late into the night. People cannot sleep, students cannot study-working people suffer most.

I request you to strictly enforce the rules that forbid the use of loudspeakers beyond 11 p.m. Peace cannot be restored unless the police takes strict measures.

Hopefully some action will be taken in this matter.

Yours faithfully
Rishiraj Narain
(a concerned citizen)

Question 7.
As Avinash Aneja, Librarian, you had ordered two sets each of World History in Pictures (5 Vols.), Nature Study (16 Vols.) and The Story of Science (16 Vols.) from M/s Universal Book Suppliers, 14, Gali Ram Nath, Chandni Chowk, Delhi. Unfortunately, on receiving the books, you found that some volumes were missing in the sets and some were damaged. Write a letter complaining about the defective, deficient supply and ask them to rectify this situation. This order had been placed by you for the library of your school, Vivekanand Senior Secondary School, Vikaspuri, Delhi.
Answer:

Your Ref. UBS/13/06
Our Ref. VSS/DE/06/XX
Vivekanand Senior Secondary School
A Block
Vikaspuri 1100XX

10 July 20XX

M/s Universal Book Suppliers
14, Gali Ram Nath
Chandni Chowk
Delhi 1100XX

Dear Sir

Subject: Complaint about defective and deficient supply of books

We have received a parcel containing the books ordered by us in our letter of 4 December 20XX, ref.no. UBS/13/06.

I want to point out here that the order has not been complied with completely and no set is complete. Unfortunately, due to oversight Vol. no. 3 in World History in Pictures, Vols. 7 and 8 in Nature Study and Vol. 13 in The Story of Science are missing. Further, Vol. 2 in Nature Study is damaged and in Vol. 10 in The Story of Science, pages 228 to 258 are missing.

It is extremely distressing to find such carelessness from a reputable bookseller like you. Kindly supply the missing volumes and replace the defective and damaged ones at the earliest.

Hoping for an early response.

Yours faithfully
Avinash Aneja
Librarian

Question 8.
You are Anuj/Anuja of 10, Panchali Nagar, Delhi. Last month you purchased an automatic Wingsung washing machine from Grand Electronics, against a warranty of two years. For one month, it worked well. Now you find that it is making an unbearable noise and clothes are not washed properly. Write a letter to the Manager of Grand Electronics, complaining about your problem and requesting him to replace the machine immediately.
Answer:

10, Panchali Nagar
Delhi 1100XX

20 December 20XX

The Manager
Grand Electronics
Netaji Subhash Palace
New Delhi 1100XX

Dear Sir

Subject: Complaint about the faulty washing machine

I bought a Wingsung washing machine, model no. LVX20 from your shop on 24th November 20XX during the special Festive Sale. I am extremely sorry to state that within a month the machine has started malfunctioning.

The machine makes a peculiar rattling sound when spinning. Day by day the sound is getting louder. At the end of the wash, the clothes are almost as dirty as before. It is a waste of expensive detergent powder, electricity, labour and time.

Since the fault has occurred within the warranty period, I request you to kindly replace the machine. I am enclosing the photocopies of the bill of purchase and the warranty card.
I hope you will take an early action and do the needful.

Yours faithfully
Anuj
Encl: (i) Copy of Bill No. 23456 WM
(ii) Copy of warranty card

Question 9.
You are Kanchan / Kavi staying at 12 Vaibhav Apartments, New Delhi. Last month you purchased a computer from K V Dealers, Gandhi Market, New Delhi with a warranty of 2 years; All of a sudden it has stopped functioning. Write a letter to the dealer complaining about it and requesting to replace it against the warranty that goes with it.
Answer:

12, Vaibhav Apartments
New Delhi

19 April 20XX

The Manager
KV Dealers
Gandhi Market
New Delhi 1100XX

Dear Sir

Subject: Complaint about compac computer

I bought a Compac P.C. No. B-43z from your store on 4th February 20XX. I regret to say that it has now stoppbd working.

The problem seems to be in the CPU as I am unable to start the computer. I request you to replace . this defective piece as it is well within the guarantee period.

Hope an early action is taken.

Yours faithfully
Kavi
Encl. 1. Copy of warranty card
2. Copy of Bill No. 5279 PC

Question 10.
You are Suresh Mathur. You bought a scooter manufactured by XYZ Company from Pinky Automobiles Ltd., Industrial Area, Chandigarh. You were told the scooter is of superior quality and that the parts were easily available. However, three months after you purchased the scooter, the brakes failed, gears stopped working and petrol tank started leaking. You took the scooter to various repair shops. Almost all of them have told you that the spare parts are not available. Write to XYZ company asking them to either replace the scooter or send you the spare parts.
Answer:

C-21, Sector 14
Chandigarh

21 December 20XX

The Manager
XYZ Company
Pinky Automobiles Ltd
Industrial Area
Chandigarh

Dear Sir

Subject: Complaint regarding scooter

This is to bring to your notice the problems that I am facing with my new scooter LX2100, of XYZ company, purchased from you on 7th Sept, 20XX.

I was assured of the excellent quality of the scooter by you. Unfortunately within three months of purchase, I have started facing problems. The brakes have started to give trouble and have led to a minor accident. Then the gears have started slipping and I have lost control of the power and speed of my vehicle. The leak in the petrol tank is the last straw. Now, I am unable to take my scooter on the road. I was assured that the parts of this scooter are easily available. In this matter too, your claims have proved false. I have not been able not find any genuine spare parts.

I request you to kindly solve my problem. The scooter is still within the guarantee period. Kindly take away this defective piece and replace it at the earliest.

I expect you to send your mechanic to see the things for himself.

Hoping for a quick response,

Yours faithfully
Suresh Mathur

Question 11.
You are Manish/Manisha Verma living at 59, Saraswati Enclave, Sector 9, Rohini, Delhi. You had taken a tour to Badrinath, Kedarnath and Haridwar conducted by Ideal Pilgrim Tours and Travels, D-22, Connaqght Place, New Delhi. During the trip you found the arrangements for stay unsatisfactory, the buses uncomfortable and the drivers and conductors rude. Write a letter to the manager complaining about these problems faced by you and your family.
Answer:

59, Saraswati Enclave
Sector 9
Rohini
Delhi 110085

2 November 20XX

The Manager
Ideal Pilgrim Tours and Travels
D-22, Connaught Place
New Delhi 110001

Dear Sir

Subject: Complaint about the tour arrangements

My family and I have just returned from a tour of Haridwar, Badrinath and Kedarnath, conducted by your company. I regret to say that it was not a happy experience.

Though we paid for deluxe air-conditioned buses, we did not find them comfortable. The air conditioning did not work; seat cushions were torn and damaged. Staying arrangements were comfortable but service was poor-no blankets till midnight. The worst and the most unfortunate, part was the rudeness of the bus driver and the conductor.

Please rectify these problems at the earliest to make the tours truly enjoyable.

With best wishes

Yours faithfully
Manish Verma

This grammar section explains English Grammar in a clear and simple way. There are example sentences to show how the language is used. Students can also read NCERT Solutions for Class 11 English to get good marks in CBSE Board Exams.

Business Letter Class 11 Format, Topics, Samples

1. Business Letters: Inquiries and Replies:

Question 1.
Your are Raj/Rani, living at 3, K.B. Road Delhi. You read an advertisement about an online Course in Accountancy. Through Computers, being run by Accounts Experts Institute, Patel Road, Delhi. Write a letter to the advertiser seeking all the relevent information about the course, [NCT 2018]

Answer:
3, K.B. Road
Delhi 1100XX
The Director
Accounts Experts Institute,
Patel Road,
Delhi 1100XX
Dear Sir
Subject: Course in Accountancy

This is with reference to your advertisement on line about the short term course in Accountancy offered by your institute.

Kindly let me know if your institute is recognised by any university. Further, what is the duration and the fee of this course? Please let me know if hard copies of the study material will be available along with the on line subject matter. Also, if there is a contract programme and if so, of what duration.

I shall be extremely thankful for an early response by email or by post.

With best wishes

Yours faithfully
Raj

Question 2.
Your younger brother is an extremely good looking and smart kid. Your parents are considering modelling offers for him. You come across the following advertisement and find it attractive enough to make enquiries.

Write a letter as the father seeking details about assignments, stating your terms and conditions and giving information about the child. Enclose photographs. Sign as Ramesh Sharma. You are living at 14, S-Block, Sector 12, Noida.
Answer:

14 S-Block
Sector 12
Noida 201XXX

11 November 20XX

The Manager
Towns people
M-54, Greater Kailash
New Delhi 1100XX

Dear Sir

Subject: Enquiry about the modelling assignment

This is in reference to your advertisement in the Times of India dated Nov. 9,20XX inviting attractive children to act as models.

My son is eight years old and is extremely good looking. He is very intelligent and cqn easily follow instructions. He is a student of class III and has taken part in many school functions. I am enclosing four photographs of my son taken from different angles. I would like him to be a model for your company.

In case you find the photographs suitable, please let me have the details of your offer.

With best wishes
Yours faithfully
Ramesh Sharma
Ends: 4 Photographs

Question 3.
Write a reply to the above enquiry.
Answer:
Townspeople
M-54 Greater Kailash
New Delhi

Nov. 17, 20XX

Mr Ramesh Sharma
14 S-Block
Sector 12
Noida 201301

Dear Mr Sharma

Subject: Child Model

I thank you for your letter dated Nov. 11, 20XX and the interest you have shown in our firm. I am pleased to inform you that our panel of advertising executives thought highly of your son’s photographs. He is a very photogenic child and may serve our purpose.

To answer your query, I would like to tell you about our firm. We are a reputable ad agency and are currently handling the advertising campaign of Food and Drinks Ltd., a well-known multinational company. I suggest that you bring the child to our office next Sunday so that we may speak to him and know more about him. We shall put him through some easy exercises. In case he performs to our satisfaction, we shall make you our offer.

Please let me know if you would like to meet us on some other day. Hoping to hear from you soon.

Yours sincerely
Aakash Saxena
(Creative Manager)

Question 4.
You wish to buy an inverter to cope with frequent powercuts. Write a letter to Plaza Batteries, 55, Pataiiputra Road, Patna, asking them if they supply branded inverters or those manufactured in their own factory. Ask about voltage, number of batteries, expected life, guarantee, price and other relevant details.
You are Krishna Kant/Kamini living at 42, Model Town, Gaya, Bihar.
Answer:

42 Model Town
Gaya
Bihar
4 March 20XX

The Manager
Plaza Batteries
55, Pataliputra Road
Patna

Dear Sir

Subject: Enquiry about inverters

I came across your advertisement in the Patna Times of 1st March 20XX announcing the availability of inverters at your showroom. I am interested in buying one for my house.

Please let me know what voltage I will need to run four tubelights, four fans and one television. Will I need two batteries for the purpose or will one be sufficient? Let me also know if there is a guarantee or a warranty on your inverters.

The most important enquiry is regarding the brand of the inverters. Do you sell branded ones or those manufactured locally? I would also like to know the various prices and the discounts offered by you.

Kindly reply at the earliest, so that I may take a decision regarding the purchase.

Yours faithfully
Krishna Kant

Question 5.
Your family has to shift from Delhi to Chennai. You need the services of a professional packing and moving company. You see the following advertisement in a newspaper.

Write a letter to the Manager enquiring about special packing for expensive glassware, electronic goods, charges for moving your entire household goods by road and the time the goods would take to reach Chennai. Sign as Krishna Kant/Krishna Kumari. Your, address is 18 B, Self-Financing Flats, Alaknanda Colony, New Delhi.
Answer:

18B Self-Financing Flats
Alaknanda Colony
New Delhi

21 February 20XX

The Manager
Decent Packers
1469, D Block
Connaught Place
New Delhi 110001

Dear Sir

Subject: Packing and transporting household goods from Delhi to Chennai

This is with reference to your advertisement in the Times of India dated 18 th February 20XX. Kindly let me know if your company can handle my goods to my specifications.

I would like to know if you have any special packing arrangements for expensive crystalware, glassware, chandeliers and delicate porcelain items. Please let me know if you can pack electronic goods and safely transport them. Also, write what would be your charges for packing and transporting my household goods. In all, my possessions will be about one truck load. Indicate how long the goods will take to reach Chennai. On hearing from you, I shall be able to finalise my plans. Expecting an early response.

Yours faithfully
Krishna Kant

Question 6.
Write a reply to the above enquiry describing special packing, offering a discount if a car is also sent.

Answer:
Ref. PT/21 Feb/DC
Decent Packers
1469, D Block
Connaught Place
New Delhi 110001

1 March 20XX

Mr Krishna Kant
18-B, Self-Financing Flats
Alaknanda Colony
New Delhi 110019

Dear Sir

Subject: Transporting goods from Delhi to Chennai

I thank you for your letter dated 21st February 20XX expressing interest in the services offered by our company. I would like to assure you that we handle the job to our customer’s satisfaction. We have special thermocol packing for storing and moving glass and crystal and porcelain items. Your chandeliers will be dismantled and packed carefully and reassembled by our staff on reaching Chennai. We handle electronic items very frequently and take special care while transporting them. Our executive can visit you on a day and time convenient to you. He will give you our quotations on inspecting your household goods. We shall offer a discount of 5% if you transport your car through us.

I shall be happy to answer any further questions you may have. Please let us know when our executive may visit you to finalise the deal.

With best wishes,

Yours sincerely
Ramesh Nagpal
(Manager)

Question 7.
You have given a portion of your house on rent to a young man. Recently you have noticed some undesirable strangers visiting him. He is frequently out of town for days at a stretch. You are suspicious, but do not wish to go to the police. Write a letter to a private detective agency enquiring if they can undertake an investigation and their charges for the same. You should not reveal the entire situation in the letter but suggest that the investigation may have to be done outside your city also. The name of the agency is Discreet Services at 45, Ashok Nagar, Business Complex, Himalaya Plaza, Simla. Sign as Hamid Khan. Your address is R-15, Gandhi Nagar, Simla.
Answer:

R-15, Gandhi Nagar
Simla

2 May 20XX

Discreet Services
45, Ashok Nagar
Business Complex
Himalaya Plaza
Simla

Dear Sir

Subject: Enquiry about detection charges

I have come to know of your firm through some business associates who have used your services. I need your Kelp in the following matter.

Kindly let me know if you can obtain for me complete information about an individual whose activities appear suspicious to me. I must mention that the enquiry has to be absolutely confidential. You may have to go out of Simla for these inquiries. Please let me know your charges for the assignment.

Hoping for an early response.

Yours faithfully
Hamid Khan

Question 8.
Write a reply to the above enquiry promising secrecy in investigation and speedy result.
Answer:

Ref. Id.Per/21/XX
Discreet Services
45, Ashok Nagar
Business Complex
Himalaya Plaza

Simla

10 May 20XX

Mr. Hamid Khan
R-15, Gandhi Nagar
Simla

Sir

Subject: Your letter regarding your tenant

We thank you for your letter dated 2nd May 20XX and for the interest you have shown in our firm.

We would like to assure you that obtaining information about any individual is not difficult at all for us. We handle such cases frequently and successfully. Further, we can assure you that we will not take too long over such an assignment. However, you will have to give us some more information about the person, his photograph, if possible, and any known contacts. We shall need an advance deposit of ₹ 10,000. If no extraordinary expenses are involved, our total charges will be ₹ 25,000. We would like to assure you of our efficient services.

Awaiting instructions from you,

Yours sincerely
Avinash Kapur

Question 9.
As Avinash Aneja, Librarian of Swami Vivekanand Sr. Secondary School, Vikaspuri, Delhi, you have to buy dictionaries and encyclopaedia. Write a letter to M/s Universal Book Suppliers, 14, Gali Ram Nath, Chandni Chowk, Delhi, asking for a list of such books available with them, their publishers, special discounts for institutions, time taken for delivery and the mode of payment acceptable to them.
Answer:

Ref-U.B.S./En.Div./01/XX
Swami Vivekanand Sr. Secondary School
Vikaspuri
Delhi

10 February 20XX

M/s Universal Book Suppliers
14 Gali Ram Nath
Chandni Chowk
Delhi 110006

Dear Sir

Subject: Order for books

We are interested in ordering some dictionaries and encyclopaedia for our newly established library. We would appreciate if you could tell us about the encyclopaedia, preferably illustrated, for children of middle level. Kindly let me know if you have Websters Illustrated Junior Encyclopaedia (8 Vols.) and Oxford Dictionary (latest edition). Please send me a list of such books along with the publishers’ names and prices. We would like to know what discount you will offer to us as an institution and whether you will accept payment by cheque. Please write how much time you will take to make the delivery.

Looking forward to an early response.

Yours faithfully
Avinash Aneja
(Librarian)

Question 10.
Write a reply to the above enquiiy giving the necessary information.
Answer:

Our Ref. s.V.s.s./d.e./01/XX
Your Ref. U.B.S./En.Div./01/XX
M/s Universal Book Suppliers
14, Gali Ram Nath
Chandni Chowk
Delhi 110006

1 March 20XX
The Librarian
Swami Vivekanand Sr. Secondary School
Vikaspuri
Delhi 1100XX

Dear Sir

Subject: Information regarding books

We thank you for your letter of 10th February 20XX and are happy to furnish the information you need.

We deal in educational books and therefore stock dictionaries and encyclopaedia brought out by Indian as well as foreign publishers. We have books for all age groups, suitable for primary, middle or senior classes. As desired by you, we are enclosing our catalogue which gives information about publishers and prices.

We shall offer you 10% discount, as given to institutions. Your books will be delivered in about two weeks’ time after we receive your order. We accept payment by demand draft only.

We hope our terms meet your approval and we receive your order soon.

Yours faithfully
R. Krishnan
(Manager)

Question 11.
You are Manish/Manisha Verma living at 59, Saraswati Enclave, Sector-9, Rohini. You wish to make a pilgrimage to Badrinath, Kedarnath and Haridwajr with your family of four. Write a letter to Ideal Pilgrims Tours and Travels, D 22, Connaught Place, New Delhi enquiring about the schedule of their conducted tours by deluxe buses to these places. Ask about the charges, staying and boarding arrangements and the total time needed for the tour.
Answer:

59, Saraswati Enclave
Sector 9
Rohini
Delhi 110085

5 March 20XX

The Manager
Ideal Pilgrims Tours and Travels
D 22, Connaught Place
New Delhi 110001

Dear Sir

Subject: Inquiry about the package tour

Please refer to your advertisement in the Times of India dated 3rd March 20XX where you have described the package tour to Badrinath, Kedarnath and Haridwar. I am interested in making this trip with my wife and two children. Please let me have some information regarding your package. Please let me know if you have a tour planned for middle, late October or early November. I would like-to know about the kind of boarding and lodging facilities provided by you. How much time will you provide at each of these places, and what will be the total duration of the trip? Am I entitled to student discount for my children or a group discount for the party? Please send me a brochure, if possible.

I shall book the tour with you if your terms and dates suit me.

Expecting an early response,

Yours faithfully
Manish Verma

Question 12.
Write a reply to this enquiry giving the necessary details.
Answer:

Our Ref. HBK/31/XX
Ideal Pilgrims Tours and Travels
D 22, Connaught Place
New Delhi 110001

15 March 20XX

Manish Verma
59, Saraswati Enclave
Sector 9
Rohini
Delhi 110085
Dear Sir

Subject: Information about the travel package

Thanks for the interest shown by you in our travel package. I thank you for your letter of 5th March 20XX.

The total duration of our tour to Haridwar, Badrinath and Kedarnath is of ten days-from Delhi back to Delhi. We spend two days at Haridwar, two at Badrinath and three at Kedarnath. The remaining time is taken in travelling. Our stay at each place is in the guest houses of Garhwal Vikas Nigam. The accommodation is comfortable. Two or more beds will be provided to a family according to its requirement. Food will be vegetarian. We shall provide you morning tea, breakfast, lunch and dinner. Total charges per adult will be ₹ 7,000 and for children below twelve years ₹ 5,500.

Our trips in October are beginning on 15th, 20th, 25th and 30th and in November on 4th and 9th and after every five days. I am enclosing a brochure as desired by you. We shall be happy to book your seats on any tour, provided you inform us well in advance.

Hoping to hear soon from you,

Yours faithfully
H.R. Narain
(Manager)
Enel. Brochure

Question 13.
You are Ashok/Ashima Mathur, of 56 H Block, Ashok Vihar, Delhi-110052. You are the owner of a restaurant and wish to expand it. For this purpose you need a loan from the HDFC Bank, Pitampura, Delhi. Write to the manager enquiring about the terms and interest rates on a loan of 5 lakhs, documents to be provided and formalities to be completed.
Answer:

Our Ref. HDFC/Loan/01/XX
56 H Block
Ashok Vihar
Delhi-110052

5 March 20XX

The Manager
HDFC Bank
Pitampura
Delhi 110034

Dear Sir

Subject: Request for loan

(introductory) I am an account holder in your bank for several years, a/c no. SB 2978.

Fixed deposits of ₹ 80,000
(Main para) I intend to expand my business- I own a restaurant ‘Evening’ at Madhuban Chowk, Pitampura-turnover of t 1 lakh per month-wish to expand-construct new building-instal air conditioners-upgrade the facilities – I request you to sanction a loan of five lakhs. (Concluding)-What documents should be provided-let me know about the formalities to be completed.

(Develop these hints into full sentences.)

Yours faithfully
Ashok Mathur

2. Business Letters: Placing Orders

1. Your school, Vandana Public School, Dayanand Vihar, Chandigarh, requires some musical instruments. Write a letter to Saraswati Musical Pvt. Ltd. Shahadara placing an order for the same, on the behalf of the school principal. (120-150 words) [NCT 2018]
Answer:

Vandana Public School
Dayanand Vihar
Chandigarh 1600XX

4 April 20XX

Sarswati Musical Pvt. Ltd.
Shahdara
Delhi 1100XX

Dear Sir

Subject: Order for musical instruments

I am pleased to inform you that our meeting with your representative proved to be most satisfactory.

In consultation with our Music Department, am placing an order for the purchase of the following musical instruments.

Kindly arrange to have these delivered at the earliest in undamaged condition. As per our conversation. I am enclosing a cheque of ₹5000/- as advance payment. The balance will be paid on receipt of the instruments.

With best wishes

Yours faithfully
Namita Sinha
(Namita Sinha)
Enel. Cheque No. A 23456789 for ₹5000/-

Question 2.
You are Riyazzuddin/ Riya, the Secretary of your school sports club. On behalf of the school Principal, write a letter to the Sales Manager of Delhi Sports Store, Murad Nagar, placing an order for sports equipment – cricket bats, balls, volleyballs, rackets, etc. [NCT 2015]
Answer:

Kendriya Vidyalaya No. 5
Murad Nagar XXXXXX

15 January 20XX

The Sales Manager
Delhi Sports Store
Murad Nagar XXXXXX
Dear Sir

Subject: Order for Sports Equipment

I am writing to you on behalf of Mr. S. Khare, Principal, KV No.5 Murad Nagar.
We visited your store on 10 February 20XX and examined the sports equipment available with you. We would like to order the following items from your store.
1. 6 Cricket bats – full size of ‘Trail Blager’ company
2. 12 Cricket balls made by ‘Trail Blager’
3. 6 Tennis raquets, medium weight and grip made by ‘Champions’
4. 2 Volleyball nets
5. 12 Badminton raquets by ‘Champions’

As agreed upon, we would like you to deliver the equipment within a week from today.

Please find enclosed a cheque for ₹ 5000/ as advance payment. The balance will be paid on receipt of the equipment.

We hope for a satisfactory deal and that you will deliver good quality equipment within the time frame agreed upon mutually.

Thanking you

Yours faithfully
Riya
Secretary, Sports Club
Enel: Cheque no. 4560123789 for ₹ 5000/.

Question 3.
You are the manager of the restaurant ‘The Chef. Write a letter to the manager of ‘The Cottage India Emporium’ placing your order for furnishings and upholstery items for your restaurant.
Answer:

The Chef
4/3 Model Town
New Delhi 1100XX

2 March 20XX

The Manager
The Cottage India Emporium
Central Market
New Delhi 110OXX

Dear Sir

Subject: Placing order for furnishings and upholstery items

Thank you for your quotation of February 25 and the generous supply of sample along with the :
latest price list, both are well up to our expectations.

Since our requirement is urgent, kindly send the following items immediately.

We hope you will make arrangements for delivering the items latest by March 15, 20XX. The payment will be made in cash after adjusting 15% trade discount as specified by you. Further, it must be understood that we reserve the right to reject any item that does not correspond to the samples submitted.

Yours faithfully,
Hari Dutt
(Manager)
The Chef Restaurant